Terms & Conditions

These terms govern use of the website, inquiry forms, online communications, and services described on the site. Any signed or confirmed contract, quotation, or written agreement may contain specific commercial terms; where a conflict exists, the applicable confirmed commercial document should take precedence.

The website is intended to introduce the company, steel products, technical information, educational content, contact channels, and inquiry processes. Displaying a product or specification does not by itself constitute a binding commitment regarding stock, price, or delivery date.

Dimensions, weight, grade, standard, tolerance, packaging, and other product details should be verified against the final quotation or technical document at the time of purchase. Website images and descriptions may be illustrative, and normal manufacturing, packaging, or visual differences may occur.

Submitting an inquiry or purchase request does not itself create a confirmed order. An order becomes effective when the relevant commercial terms—including product, quantity, price, delivery point, ancillary costs, and payment terms—are specified in a quotation or contract and accepted by the parties.

Steel prices may change due to market conditions, raw materials, transport costs, availability, and other factors. The final price, applicable taxes, freight charges, and offer-validity period should be stated in the quotation. Website price displays or historical data are not necessarily executable market prices.

Payment method and timing must follow the quotation or contract. The payer is responsible for using correct payment information and official payment channels communicated by the company. Preparation or dispatch of goods may be conditional on confirmation of funds or an agreed credit arrangement.

Transport method, loading point, destination, estimated delivery time, and freight responsibility should be defined in the sales document. Delivery estimates may change because of production conditions, traffic, transport restrictions, weather, or other external events. Transfer of responsibility for goods should follow the agreed contract or shipping documents.

Customers should inspect goods and accompanying documents upon delivery and report visible shortage, damage, or discrepancy promptly through the company’s official channel. Technical review, return, replacement, or compensation conditions depend on the product, cause of the issue, and the applicable quotation or contract.

Where certificates, analyses, standards, or technical documents form part of an order, their type and scope should be confirmed before purchase. References to standards or organizational certificates on the website are valid only within the scope of the relevant document and should not be interpreted beyond that scope.

Users should provide accurate contact information and must not submit unlawful, harmful, deceptive, or disruptive material. Messages sent through website forms may be retained for customer service, sales follow-up, and communication records within the company’s internal systems.

Texts, images, logos, designs, technical files, and other proprietary materials belong to their lawful owners. Commercial republication, resale, alteration, or misleading use without permission is prohibited, while ordinary linking and fair reference to public pages may be permitted subject to the rights of the owner.

Information provided through forms should be used only for relevant purposes such as responding to inquiries, sales, support, service improvement, and administrative requirements. Details about collected data, retention, cookies, and user rights should also be described in a separate privacy policy.

The company aims to keep website information accurate and online services available, but cannot guarantee uninterrupted access, absence of technical errors, or unchanged market information. Delay or non-performance caused by events beyond reasonable control should be addressed under the applicable contract, force-majeure provisions, and relevant law.

These terms may be updated when services, sales processes, or legal requirements change. The version published on the website applies from its publication date unless different terms have been agreed in a contract. Questions about these terms should be directed through the official contact details on the Contact Us page.